We're making Valentine's Day a little sweeter...
- Published: Monday, 01 February 2016 11:29
Hello Pancake Lovers!
Have you come in recently? Don't miss our January special: Cinnamon Raisin Pancakes.
The Cinnamon Raisin Pancakes are our own signature light, fluffy, buttermilk pancakes loaded with raisins, and sprinkled with cinnamon sugar. Served with our homemade apple syrup and whipped butter. Very delicious!
For a LIMITED time only.
We are also giving you double points when you come in and tap your BellyCard! The double points will only last until. So please do not forget to tap your Belly once you come in, do not miss out on this great deal.
For those of you who don't know about our Belly program, & want to join in on the fun, the Belly Card is a rewards program we offer. It's free to join, and every time you come in and scan your card on the iPad you will recieve points to recieve rewards. The more points you accumulate, the more rewards you will unlock. You can also download the Belly App and use your phone to scan to the iPad. Here is a link to inform you more about the Belly Card: https://www.bellycard.
For those of you who don’t already know, we have been using a new seating system for a while now, it is called NoWait. This system actually allows for us to seat you a lot faster and more efficiently. I will explain how it all works out for the best interest of you and us.
Previously we used an antiquated system of recording names and party sizes on a piece of paper and issuing a pager. This left a lot of room for guess work with estimated wait times, and left a lot of room for error. We were introduced to NoWait, and were a bit skeptical about it, but we decided to give it a shot because we had heard nothing but good things about it, even from other OPH’s that had adopted it.
We got all set up with two iPads- one up front in the host/hostess area, and another in the kitchen where a manager could keep an eye on everything, remotely, to make sure everything was going smoothly. We also installed the NoWait app on multiple iPhones that are used by the host/hostesses simultaneously with the iPads. It all works in conjunction to seat you faster.
The advantages of using this app are, over the old system, are:
How we use it:
Given the above information, if you do not want to give your phone number to us, your phone is on the verge of having a dead battery, or if you do not have a phone with you, the host/hostess can still provide you with a pager- although the pagers have a very limited range of only a few hundred yards.
*There is a no solicitation from us when you give us your number; you will only receive two texts from us- one letting you know that you’re in the system and the second to notify you once your table is ready. This is all done on the NoWait server and your phone number is never stored on their server. We do not have access to it and you will have to give us the number again the next time you come in to dine.
**When the host/hostess has notified you, we will give you 5 minutes to come up to the host stand and present yourself. If you have not come up within that 5 minutes we will skip you and give your table to the next party in line. After 11 minutes we will take you off the waiting list. If you arrive after we take you off, we will restore you and it will put you back up to the top of the list, and the next table available will be yours. It could be a couple minutes depending on your accommodations, but either way you will not have to go back to the back of the line.
*** If you add your party to the waiting line through the app, you will need to check in with the host/hostess that is up front once you are arrive. If you do not check in with the host/hostess and your party shows as the next party to be seated, we will not notify. So please check in once you arrive. You can only utilize this feature on the app if the restaurant is on a wait.
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